One flat monthly price for the whole engine, run and improved for you. The free audit sizes which plan fits; a risk-reversed pilot proves it on your own data before you commit.
The support engine
$750 /mo
Resolve the tickets that cost you money: order status, returns, subscriptions, orders and refunds, inside your rules.
Support plus store performance
$1,399 /mo
Everything in Starter, plus the Performance engine that audits your store and ships CRO fixes, so the store keeps selling more.
Everything in Starter, plus
Your complete post-sale team
$1,999 /mo
Everything in Growth, plus we run your CRM and support stack end to end. One team that handles everything after the sale, all done for you.
Everything in Growth, plus
One-time setup and integration is included in your first month. No separate build invoice.
Optional: an aligned performance fee on recovered revenue, capped, for brands who prefer it. Never required.
On the Full-Service plan, TX Agents is not a tool you manage. It is the team that runs your entire post-purchase operation, support, store performance, and the CRM and helpdesk stack behind them, all handled for you.
Every order-status, return and subscription ticket resolved inside your rules, end to end, not just answered.
Gorgias, Zendesk, Recharge and Skio, set up, tuned and maintained, so your whole support system just works.
The performance engine audits your store and ships the fixes that lift conversion, month over month.
One team owns everything after the sale. You get the weekly number, not the workload.
AI agents resolve the ticket volume; our experts manage your stack and handle the edge cases. Operational support and CRM management only, never your marketing or ad accounts.
A read-only chatbot answers. A returns app waits for the portal. More support staff costs more every month. Here is what each does at the moments that cost money.
No competitor is named and no competitor's price is quoted.
TX Agents pricing is a ladder: a free Churn and WISMO Audit, a one-time build and integration, a risk-reversed two-week pilot on your own data, then a monthly retainer plus a performance fee on recovered and retained revenue. Prices are starting bands, sized at the free audit.
Three flat monthly plans: Starter at $750, Growth at $1,399, and Full-Service at $1,999. Setup and integration are included in your first month, with no separate build invoice. The free audit sizes which plan fits your store. Optionally, an aligned performance fee on recovered revenue, capped, for brands who prefer it, never required.
A Churn and WISMO Audit on your own data. We show you your ticket mix, what the queue is costing you, which TX Agents jobs fit your category, and a one-page recoverable-revenue estimate. Twenty minutes, no obligation, you keep the one-pager.
A two-week live run on your own data, risk-reversed. You see the true resolution rate before you commit to a retainer. If it misses the bar we set at the audit, the pilot fee is rebated.
Yes, because you set the limits. TX Agents gets least-privilege, scoped access, acts only inside the value caps and approval thresholds you control, logs every action, and hands anything outside the rules to a human with the full context.
WISMO in every category. Returns-to-exchange in returns-heavy categories like apparel. Subscription-save in subscription categories like supplements, beauty and food. Never all three everywhere; the audit maps the mix for your store.
It is the complete post-sale team. On top of support and store performance, we run and maintain your CRM and support stack end to end, Gorgias, Zendesk, Recharge and Skio, so everything after the sale is handled for you. One team, nothing left for you to manage. This is operational support and helpdesk management, not your marketing or ad accounts.
No. TX Agents is an operator layer on top of Shopify, your returns app, your helpdesk and your subscriptions tool. They stay the system of record, so switching risk is near zero and there is nothing to rip out.
No. You own your configuration, your policy, claims allow-list, caps and tone, and there is no reverse-engineering clause. If you leave, you keep your config and nothing is held hostage.
Per category: an FTC and FDA claims allow-list for supplements, a cosmetic-claims allow-list for OTC beauty SKUs, food-safety accuracy for food. No disease or drug claims. The refund and cancel buttons are never hidden.
After the audit we build and integrate, then run the two-week pilot. The exact timeline depends on how many tools you connect, and the audit sizes it. You see resolution on your own data before the retainer starts.
Resolutions delivered, exchange revenue recovered and support hours saved, against the baseline set at the audit. Never vanity deflection. If it can't be checked, it's decoration.
Your store data stays under your control. TX Agents reads and writes only the scopes you grant, on a commercial model plan that does not train on your data. Every action is logged and reviewable.
Book the free Churn and WISMO Audit. We read your support data, size the build and retainer, and show you the recoverable number before anything is built. No obligation.
Start with the free audit. We size the build and retainer on the call. Twenty minutes, one page, no obligation.
Book a free site checkTX Agents operates the tools you sell. Refer it, on honest revenue-share terms.
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