Womenswear
Fit-driven returns intercepted and swapped before the refund.
- Dresses
- Tops
- Outerwear
Five categories. One team, tuned to each.
Pick your category. TX Agents runs two engines for each one: it resolves the support that category leads with, WISMO, returns, subscriptions, and improves the store the way that category converts, product pages, checkout, trust. Each deck walks one real ticket from first message to resolved.
Start with a free audit. You see exactly what you're leaking, from your own data, before anything is built.
Apparel & Fashion · Womenswear
Turn the sizing return into an exchange, before the margin walks out.
Apparel lives and dies on returns, 30 to 50% of tickets, and most of it is a fit problem a swap would fix. TX Agents fires WISMO everywhere and leads with returns-to-exchange. There is no subscription-save here: apparel memberships are free loyalty, not paid subs.
- 01Return intentCustomer · Tue 9:14 pmThese jeans run small. I want a refund.
- 02Caught pre-portalTX Agents · 9:14 pmHappy to help. Want the next size instead?
- 03Order readTX Agents · 9:15 pmOrder 1182, size 30, shipped Tuesday.
- 04Exchange offeredTX Agents · 9:15 pmSize 32 reserved, free return label sent.
- 05AcceptedCustomer · 9:16 pmPerfect, that works.
- 06SwappedTX Agents · 9:16 pmExchange written to Loop. Margin kept, not refunded.
- 07ReportedThe weekly number · Mon 8:00 amExchanges saved, refund rate down, hours saved.
The refund stays available; the better-fit swap goes first.
The refund button is never hidden. Fit and fabric claims stay accurate.
Pick your apparel sub-segment.
Athleisure & Activewear
Size and compression returns swapped to the right fit.
- Leggings
- Sports bras
Footwear
Half-size and width returns turned into exchanges.
- Sneakers
- Boots
Denim
The classic fit return, caught and swapped pre-portal.
- Jeans
- Jackets
Menswear
Sizing swaps and WISMO, answered from live data.
- Shirts
- Tailoring
Accessories
WISMO and variant swaps on bags, belts and more.
- Bags
- Belts
Supplements · Daily vitamins
Catch the cancel and save the subscription, before the recurring revenue leaves.
Supplements run on subscriptions, so TX Agents leads with subscription-save, plus WISMO everywhere and returns-to-exchange. Claims are locked to an FTC and FDA allow-list, no disease claims, and NMN is lawful as of December 2025.
- 01Cancel intentCustomer · Mon 7:32 amI want to cancel my subscription.
- 02CaughtTX Agents · 7:32 amGot it. Mind if I ask why?
- 03ReasonCustomer · 7:33 amToo much stock, it keeps piling up.
- 04Save offeredTX Agents · 7:33 amPause 60 days or ship every 8 weeks?
- 05SavedCustomer · 7:34 amLet's pause 60 days.
- 06DoneTX Agents · 7:34 amPaused in Recharge. Cancel anytime, no hoops.
- 07ReportedThe weekly number · Mon 8:00 amCancels saved, MRR retained, reasons logged.
The cancel button is never hidden; the save goes first.
FTC and FDA claims allow-list. No disease claims. NMN lawful as of December 2025.
Pick your supplements sub-segment.
Daily Vitamins & Wellness
Over-stock cancels saved with a pause or a swap.
- Multivitamins
- Omega-3
Sports Nutrition
Cadence swaps and WISMO on protein and pre-workout.
- Protein
- Creatine
Greens & Superfoods
The daily-greens cancel caught and saved.
- Greens
- Powders
Nootropics & Focus
Pause-first saves on focus and sleep stacks.
- Focus
- Sleep
Longevity
NMN and longevity subs saved inside the claims allow-list.
- NMN
- Collagen
Beauty & Skincare · Skincare
Save the box-three cancel, answer the shade and routine question, keep the revenue.
Beauty replenishment runs on subscriptions, so TX Agents leads with subscription-save, plus WISMO and product-question support on shade and routine. Returns are weak here, hygiene rules block most, so TX Agents does not lead with exchange. OTC-drug SKUs are locked to a cosmetic-claims allow-list.
- 01Cancel intentCustomer · Thu 8:40 pmCancelling, I have too many serums.
- 02CaughtTX Agents · 8:40 pmUnderstood. Want a lighter cadence instead?
- 03ReadTX Agents · 8:41 pmYou're on box three, oily-skin routine.
- 04Save offeredTX Agents · 8:41 pmSwap to the gel or skip next month?
- 05SavedCustomer · 8:42 pmSkip next month, thanks.
- 06DoneTX Agents · 8:42 pmSkipped in Skio. Your discount stays.
- 07ReportedThe weekly number · Mon 8:00 amSaves, skipped-not-canceled, revenue retained.
Hygiene rules limit returns, so TX Agents leads with the save, not exchange.
OTC-drug SKUs locked to a cosmetic-claims allow-list. No drug claims on cosmetics.
Pick your beauty sub-segment.
Skincare
Box-three churn saved; shade and routine questions answered.
- Serums
- Moisturizers
Haircare
Replenishment cancels saved with a cadence swap.
- Shampoo
- Treatments
Color Cosmetics
WISMO and shade-match questions, answered fast.
- Foundation
- Lip
Men's Grooming
Subscription saves on the daily grooming routine.
- Shave
- Beard
OTC Actives
Anti-dandruff, SPF and growth SKUs, inside the allow-list.
- SPF
- Growth
Food & Beverage · Perishable boxes
Reship the warm or late box inside the freshness window, before the refund.
Perishables can't be returned, so TX Agents leads with perishable WISMO plus refund-to-reship, and subscription-save where there are subs. The answer to a warm or late box is a fast reship or credit inside the freshness window, not a cash refund.
- 01ProblemCustomer · Fri 2:10 pmMy box arrived warm. Is it safe?
- 02AnsweredTX Agents · 2:10 pmSorry about that. Let me check the route.
- 03Order readTX Agents · 2:11 pmShipped Monday, delayed a day in transit.
- 04ReshipTX Agents · 2:11 pmFresh box out today, overnight, no charge.
- 05RelievedCustomer · 2:12 pmThank you, that's fast.
- 06DoneTX Agents · 2:12 pmReship booked inside the freshness window.
- 07ReportedThe weekly number · Mon 8:00 amReships, credits avoided, spoilage caught early.
Perishables can't be returned, so the answer is a reship or credit.
Food-safety guidance stays accurate. No health claims on food and beverage.
Pick your food and beverage sub-segment.
Coffee & Tea
Subscription saves and WISMO on recurring roasts.
- Coffee
- Tea
Snacks
Late-box WISMO answered, reship inside the window.
- Bars
- Treats
Meal Kits
Warm or late box reshipped before the refund.
- Fresh
- Frozen
Specialty Grocery
Perishable WISMO plus refund-to-reship, done fast.
- Pantry
- Dairy
Pet Food
Auto-ship cancels saved with a cadence swap.
- Kibble
- Treats
Home & Furniture · Furniture
Narrate the freight delivery and swap the size mismatch, before the truck rolls.
TX Agents leads with freight WISMO and proactive delivery comms, plus returns-to-store-credit and damage-claim triage. Big, slow shipments need narration, not a tracking link.
- 01InquiryCustomer · Wed 11:02 amWhere's my sofa? It's been ten days.
- 02AnsweredTX Agents · 11:02 amOn it. Freight ships slower, let me look.
- 03Order readTX Agents · 11:03 amOn the truck, delivery Thursday, 2-hour window.
- 04NarratedTX Agents · 11:03 amYou'll get a call to schedule the drop.
- 05MismatchCustomer · 11:04 amActually the couch is too big.
- 06SwappedTX Agents · 11:05 amLoveseat swapped before dispatch. Store credit ready.
- 07ReportedThe weekly number · Mon 8:00 amFreight updates sent, disputes down, returns kept.
Furniture has no subscriptions, so TX Agents runs two jobs here, not three.
Freight timelines and warranty claims stay accurate. Damage claims triaged honestly.
Pick your home and furniture sub-segment.
Furniture
Freight comms narrated, size mismatch swapped before dispatch.
- Sofas
- Tables
Mattresses & Bedding
Delivery WISMO plus trial-return to store credit.
- Mattresses
- Bedding
Decor & Lighting
WISMO and damage-claim triage, done fast.
- Decor
- Lighting
Kitchenware
WISMO and variant swaps on cookware and tools.
- Cookware
- Tools
Rugs & Textiles
Size and color returns turned into store credit.
- Rugs
- Throws
Questions, answered plainly.
TX Agents runs a modular, category-dependent set of resolution jobs across five DTC categories: apparel and fashion, supplements, beauty and skincare, food and beverage, and home and furniture. WISMO fires everywhere; returns-to-exchange, subscription-save, reship and freight comms fire where the category calls for them. Each deck shows one ticket resolved end to end.
Which jobs fire for my category?
WISMO fires in all five. Returns-to-exchange leads in apparel. Subscription-save leads in supplements and beauty. Food leads with perishable WISMO and refund-to-reship. Home leads with freight comms. We never run all three jobs everywhere; the free audit maps the mix for your store.
How do you handle compliance per category?
Each category has its own rules baked in: an FTC and FDA claims allow-list for supplements, a cosmetic-claims allow-list for OTC beauty SKUs, food-safety accuracy for food, and honest freight and warranty claims for home. No disease or drug claims, ever.
Is my category here?
If you sell DTC on Shopify in apparel, supplements, beauty, food or home, yes. If your category is close but not listed, the free audit still reads your support data and tells you honestly whether the modular jobs fit.
Do these demos map to my store?
In the audit we map the exact flow to your orders, policy, returns app and subscriptions tool, so you see how it would run on your data before anything is built.
Start with a free audit. You see exactly what you're leaking, from your own data, before anything is built.